TERMS

TERMS AND CONDITIONS
The following Terms and Conditions are valid between you, the purchaser and STUDIO DE LOSTANGES SAS (Siret 880562764 00014) and apply to all use of and orders placed on the STUDIO DE LOSTANGES website www.lostanges.com.
Please note that STUDIO DE LOSTANGES does not guarantee that all products presented on the website are in stock or are available for purchase. STUDIO DE LOSTANGES preserves its right to withdraw a product from sale. Orders can only be placed by persons 18 years and over.
STUDIO DE LOSTANGES reserves the right to revise the Terms and Conditions at any time.
Each purchase is subject to the Terms and Conditions in the version applicable at the date of submitting the order. Please read the applicable Terms and Conditions before submitting your order. Please note that the valid Terms and Conditions for your order are always the Terms and Conditions you have read and accepted before placing your order, and not a later version.

PLACING ORDERS
By using the website and/or placing an order on the website you must confirm that you have read and accept these Terms and Conditions. Please make sure you have read and understood the Terms and Conditions before you place an order. An order can only be placed if you have previously confirmed that you accept these Terms and Conditions.
Please note that products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order confirmation email.

AVAILABILITY
All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.
If one of the ordered products is not available, STUDIO DE LOSTANGES commits to inform you by email within 7 days after order date. You may then maintain or cancel the order. In the case where the order is maintained and delivered partially, the client will be charged only the price of the delivered products.
In the case where the order is cancelled, we will refund via your credit card (or original method of payment). You will receive the credit within a certain number of days, depending on your card issuer's policies.

MADE-TO-ORDER
After placing an order, please allow up to 4 weeks (excluding holiday periods) for delivery.

FABRICS & COLORS
The fabrics we use for our products are carefully sourced in France. We use deadstock, French and European fabrics (cotton and linen) certified GOTS, European wool, old buttons, and other collected materials. Fabrics may vary slightly in shade depending on the dye bath.
Our pieces are made from vintage or natural materials. Irregularities in the weave, the texture of natural fibers, or signs of artisanal craftsmanship are intentional and form an integral part of the design.
All STUDIO DE LOSTANGES products are made in Bretagne (France).
We try to display the colours of our products as accurately as possible on our website, but photography and lighting may slightly alter their appearance. Also, as screens (computer monitors, tablets, and mobile devices) vary, we cannot guarantee exact colour matching.

DELIVERY
Orders are processed within 24 hours. Orders placed on weekends will not be shipped until the following weekday(s). Please note that deliveries will not occur on weekends or holidays.
The purchaser will receive a shipment confirmation email with the shipping tracking number. Please contact us at studio@delostanges.com if you have not received your parcel within a reasonable time.
In case of delay, STUDIO DE LOSTANGES responsibility cannot be engaged and this for any reason whatsoever. Therefore, no claim for compensation of any nature whatsoever can be claimed by the user.

PRICES
All the prices are indicated in euros and all taxes included. The value added tax is the tax in force on French territory. Orders may be subjected to local taxes and/or import duties at your own expense.
Prices may be modified by STUDIO DE LOSTANGES at any moment, but the prices applied are those shown on the site at the time of ordering. Prices do not include shipping fees.

PAYMENT
The website provides its clients with the following modes of payment: American Express, Credit Cards, Mastercard and Visa.
Debit takes place at the moment the order is validated, on the condition that the debit authorization has been formerly received from the competent payment centers, otherwise the order cannot be taken into account.

CONTENT ACCURACY
While all reasonable efforts have been made to ensure the accuracy of content, no responsibility can be taken for any error or omission.

DATA PROTECTION
By visiting the site www.delostanges.com you may be asked to provide your personal information. This data is used for internal purposes only and to answer your request. Under no circumstances will this data be released or sold to anyone.
Regarding the law, you have the right to access, modify, rectify and delete any data concerning yourself. Users may exercise this right at any time by contacting studio@delostanges.com.

COPYRIGHT NOTICES
All content on this web site such as text, graphics, logos and images is our propriety. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way, any content, in whole or in part. Any violation of these clauses may be the subject of appropriate legal action, in particular for counterfeiting.
All rights are reserved.

If you have any questions please contact us at studio@delostanges.com.

CREDITS
Design & code : Milène Laforge